Privacy and Disclosures
Privacy & Security
Customer Privacy Policies and Practices
Included below are the documents that describe the policies and practices of Moors & Cabot's Customer Privacy.
Download a summary of the Moors & Cabot Customer Privacy Policy and Practices.
Protection in an Emergency
Moors & Cabot has developed a comprehensive business continuity plan that is designed to protect your interests in the event of an internal disruption—such as a fire in our building—or an external disruption—such as a terrorist attack or a flood—that affects many brokerage firms and/or U.S. securities market operations.
This carefully crafted, highly detailed plan allows us to recover critical systems and business functions as quickly as possible, minimizing any impact on our ability to communicate with you and meet your investment needs. The plan is managed by senior personnel at our firm and is updated annually to capitalize on technological enhancements and human resource changes.
Customer records, funds and securities are held by our clearing firm, RBC. The firm's primary computer facilities are located in geographically diverse parts of the country for added protection. RBC submits its contingency plan to Moors & Cabot for review on a regular basis, and we are satisfied that the plan adequately protects your interests, including your ability to access your records and assets in the event of an internal or external disruption.
Download a summary of the Moors & Cabot Business Continuity Plan.
Information & Disclosures
USA PATRIOT Act Information
Below is important information about our procedures for opening an account mandated by the USA PATRIOT Act.
To help the government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act, a federal law, requires all financial institutions to obtain, verify and record information that identifies each person who opens an account, including business accounts.
What this means for you:
When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents. If you are opening an account on behalf of a business entity, documents relating to the business may also be requested.
Important Terms and Conditions Regarding Text Messaging
Unlike personal text messaging you may conduct with friends and family, Business Text Messaging is handled a bit differently. To curb the general rise in unsolicited text messages across all industries, this message serves to notify you that must consent to receiving text messages from Moors & Cabot and its Financial Advisors. The good news is, if you are interested in receiving text messages from your Financial Advisor, simply do nothing. Please notify your Financial Advisor if you do not wish to receive text messages. If at any time in the future you no longer wish to receive text messages, simply let your Financial Advisor know via text or email and we will revert to only using the other methods we have to communicate (phone calls and emails). It’s also important to note that similar to voicemail messages, we cannot receive trade or trade instructions via text message. We cannot execute trades when requested via these methods.